Networking

Businesses large and small need a reliable networking system. At Computer Troubleshooters we understand that you can't afford downtime. We listen to your needs and help configure systems that meet your specific needs, respecting your budget and the way you work.  And for companies that need ongoing network management and administration we offer cost-effective MSAs (Managed Services Agreements).  With an MSA your company can count on state-of-the-art network management by our expert engineers and technical service staff, saving you money, eliminating down time and guiding your IT infrastructure through the complex world of changing network topographies.  The result: You maximize the efficiency and performance of your network without spending a fortune on IT support. Thanks to our strategic partnerships with industry leaders like Intel and Microsoft our technical resources are robust, focused - and affordable.  That's why companies and organizations of all sizes depend on Computer Troubleshooters for their networking needs.
We deliver excellence of execution in:

• Network Design

• Installation of Network Hardware (hubs, switches, cabling)

• Wireless Networking

• Installation of Firewall, Internet Security

• Virus Removal

• Assistance with Peripherals

• System Management

• Service Contracts

• IT Consulting

Voice

Business has never been more challenging. The ability to overcome rising costs, demanding customers and ever-evolving technology depends, in large part, on the company phone system.
Only Asterisks technology, exclusively available from Computer Troubleshooters, deploys and manages a phone system across an entire enterprise without sacrificing reliability. Unique distributed architecture unifies multiple sites under a single solution. All locations - from headquarters to the smallest office to consultants on the road - receive enterprise-class telephony services. That means employees can be more connected and more productive regardless of where they happen to be. And the comprehensive features of Asterisks systems can be customized to meet the exact requirements of any business. Asterisks has supplied thousands of enterprises with reliable, easy-to-use phone systems since 1998, delivering increased productivity and industry-leading customer satisfaction.
The newest offering from Computer Troubleshooters, the Small Business Edition (SBE) makes the power of the Asterisks phone system available to smaller enterprises at an affordable cost. Asterisks SBE can be scaled to a size that meets the need of your business, with up to 50 users at one location, providing a cost-effective solution that will dramatically improve communications and productivity within your organization. As a small business owner, you may not have the luxury of dedicated IT staff. Asterisks' ease-of-use and management make it the perfect fit for your company. You can perform many of the most basic functions like adding phones, changing extensions or moving users - without delay or additional expense.

Call 604-575-9590 for a free VoIP consultation today!

Call our Network team at 604-575-9590 for a free network evaluation or MSA consultation today!

Consulting

Computer Troubleshooters' Consulting Group - Looking Beyond the Hardware

A number of factors will determine the success in implementing a technology solution for your business.  We believe Computer Troubleshooters' Consulting group is uniquely qualified to provide valuable planning and implementation assistance that will insure a successful project completion.

We have developed a unique consulting approach which has allowed us to be very successful at implementing technology solutions.  We believe that a documented implementation plan, frequent and open communication during the implementation process, and written detailed procedures are all critical elements of Computer Troubleshooters' Five-Phased approach to a successful implementation including.

• Due Diligence

• Implementation Planning

• Environment Preparation

• Implementation and Training

• On-going Support

For years, we have worked to standardize our approach to implementing new technology, whether it be a new network, phone system or software to ensure that each of the proper steps are followed.  This approach has allowed our clients to quickly become proficient with their new system. We exercise a great deal of care in selecting clients to work with and are completely committed to helping them achieve their long-term objectives through technology.  Our clients have told us that they have been very impressed with our consulting approach and we feel you will likewise feel confident in our ability to manage your project from vision to installation.

Our Consultant Group works closely with our engineering team to carefully analyze your needs and deliver software.  The combined knowledge of our consulting staff represents more than 45 years of technology and business experience. Each year our consulting group works with leading vendors like Microsoft and Intel to deliver the right solution to your business.

Our consulting department takes great pride in the level of our support to clients, both in terms of response time and knowledge of the software package.  With each new Computer Troubleshooters client, we initiate a proactive contact plan where the consultant, engineering team (if required) and client mutually develop Scope of Work designed bring to project to completion on-time and on budget. 

Once the project is complete, there are various levels of ongoing support you may need. At projects completion Computer Troubleshooters' Consulting Group will have good understanding of your business and deliver the necessary commitment level to support your organization.  We pride ourselves on the level of our support, both in terms of response time, knowledge and continuing commitment to your business success.

Call Computer Troubleshooters today at 604-575-9590 for a free initial consultation!

Computer Service

Computer Troubleshooters offers northwest Washington computer users state-of-the-art computer service, diagnostics, upgrades and repair.  In our facility or at your business or home, our expert technicians provide no-nonsense and cost-effective solutions to your computer hardware and software problems.  Are we good?  Well, the readers of the Bellingham Business Journal have selected us as the "Best Computer Service" in the region - three years in a row!  Why settle for a geek? Call our user-friendly service staff at 604-575-9590 today.

Point-of-Sale

Our Point-of-Sale systems combine powerful performance with simplicity of operation.  Oh, and did we mention reliability?  Our strategic partnership with Wisetracks has brought the strengths of two industry leaders together to produce POS systems that simply don't go down.  With solutions for restaurants and retail as well as comprehensive installation and training packages and no-nonsense customer support,  look to Computer Troubleshooters to offer point-of-sale solutions that work for you!  Call us at 604-575-9590 and speak to one of our POS experts!