Consulting

Computer Troubleshooters' Consulting Group - Looking Beyond the Hardware

A number of factors will determine the success in implementing a technology solution for your business.  We believe Computer Troubleshooters' Consulting group is uniquely qualified to provide valuable planning and implementation assistance that will insure a successful project completion.

We have developed a unique consulting approach which has allowed us to be very successful at implementing technology solutions.  We believe that a documented implementation plan, frequent and open communication during the implementation process, and written detailed procedures are all critical elements of Computer Troubleshooters' Five-Phased approach to a successful implementation including.

• Due Diligence

• Implementation Planning

• Environment Preparation

• Implementation and Training

• On-going Support

For years, we have worked to standardize our approach to implementing new technology, whether it be a new network, phone system or software to ensure that each of the proper steps are followed.  This approach has allowed our clients to quickly become proficient with their new system. We exercise a great deal of care in selecting clients to work with and are completely committed to helping them achieve their long-term objectives through technology.  Our clients have told us that they have been very impressed with our consulting approach and we feel you will likewise feel confident in our ability to manage your project from vision to installation.

Our Consultant Group works closely with our engineering team to carefully analyze your needs and deliver software.  The combined knowledge of our consulting staff represents more than 45 years of technology and business experience. Each year our consulting group works with leading vendors like Microsoft and Intel to deliver the right solution to your business.

Our consulting department takes great pride in the level of our support to clients, both in terms of response time and knowledge of the software package.  With each new Computer Troubleshooters client, we initiate a proactive contact plan where the consultant, engineering team (if required) and client mutually develop Scope of Work designed bring to project to completion on-time and on budget. 

Once the project is complete, there are various levels of ongoing support you may need. At projects completion Computer Troubleshooters' Consulting Group will have good understanding of your business and deliver the necessary commitment level to support your organization.  We pride ourselves on the level of our support, both in terms of response time, knowledge and continuing commitment to your business success.

Call Computer Troubleshooters today at 604-575-9590 for a free initial consultation!